Terms of service

Important terms that apply when using and shopping from Bhama Silks.

These Terms & Conditions describe the general rules, expectations, and responsibilities associated with browsing, ordering, and interacting with Bhama Silks as an online-only store.

General Use

By accessing or using the Bhama Silks website, you agree to use it responsibly and in accordance with these Terms & Conditions. These terms apply to browsing, enquiries, purchases, and interactions made through our online-only store.

Product Presentation

Bhama Silks aims to present products, pricing, colors, descriptions, and collection details as accurately as possible. However, slight differences may occur due to photography, display settings, lighting, or product variation.

Orders and Acceptance

Placing an order does not automatically mean it has been finally accepted. Orders may be reviewed for availability, pricing accuracy, payment confirmation, or operational reasons before final processing.

Pricing

All pricing shown on the website is subject to change without prior notice. Bhama Silks reserves the right to correct pricing, listing, or technical errors where necessary.

Payments

Customers are expected to provide valid payment details and complete transactions through the supported payment process. Secure payment handling may involve third-party providers or integrated services.

Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, logistics partner availability, operational conditions, or external disruptions. Bhama Silks will make reasonable efforts to process and dispatch orders in a timely manner.

Cancellations, Returns, and Refunds

Any cancellation, return, or refund request is subject to the applicable store policy and the order stage at which the request is made. Customers should review related policy pages or contact us directly for assistance.

Customer Responsibility

Customers are responsible for providing correct order details, contact information, billing details, and delivery information. Bhama Silks will not be responsible for issues arising from incorrect customer-submitted information.

Intellectual Property

All website content, branding, design elements, text, imagery, and presentation associated with Bhama Silks are protected and should not be copied, reused, or distributed without permission.

Changes to Terms

Bhama Silks may revise these Terms & Conditions at any time to reflect legal, operational, or business changes. Continued use of the website after updates indicates acceptance of the revised terms.