FAQ

Answers to common questions about shopping with Bhama Silks.

Since Bhama Silks is an online-only store, this FAQ focuses on ordering, delivery, enquiries, invoices, and customer support so shoppers can buy with greater confidence.

Is Bhama Silks an online-only store?

Yes. Bhama Silks currently operates as an online-only store. We do not have physical showroom locations, so all product browsing, enquiries, and order support are handled digitally.

How can I place an order?

You can browse collections on the website, add products to your cart, and continue through checkout. If you need help before ordering, you can also contact us by phone or email for guidance.

How can I contact Bhama Silks for enquiries?

You can reach us at +91 96206 10041 or email us at bhamasilks.official@gmail.com. You can also use the enquiry form on the Contact Us page.

How long does delivery usually take?

Our standard delivery timeline is typically 3 to 5 days, depending on order volume, service availability, and delivery location.

Do you provide order updates?

Yes. Once your order is processed, we aim to keep you informed through the order workflow, including confirmation, dispatch, and tracking updates wherever applicable.

Are GST invoices available?

Yes. GST invoice support is available for confirmed orders. If you need invoice-related help, please contact us with your order details.

Can I ask for help before purchasing a saree?

Absolutely. If you need help choosing a collection, understanding a product style, or comparing options for gifting, festive wear, or bridal shopping, you can contact us before placing your order.

Do you offer returns or cancellations?

Return, cancellation, and refund handling depends on the order stage and the applicable store policy. For any specific request, please contact us directly so we can assist you based on the order details.