Privacy policy

How Bhama Silks handles customer information in our online-only store.

This Privacy Policy explains how Bhama Silks may collect, use, protect, and manage customer information through our website, enquiry forms, and online shopping process.

Information We Collect

Bhama Silks may collect personal information such as your name, phone number, email address, billing details, shipping details, and order-related information when you browse, enquire, or place an order through our online store.

How We Use Your Information

We use your information to process orders, respond to enquiries, provide customer support, share order updates, improve the shopping experience, and maintain secure business operations.

Payments and Order Security

Payment-related processing is handled through secure checkout systems and service integrations. Bhama Silks aims to protect customer information and uses reasonable measures to support secure transactions.

Communication

We may contact you regarding your enquiry, order, invoice, delivery updates, or important store-related communication. If you share your details through our forms, you agree that we may use those details to respond to you.

Sharing of Information

Bhama Silks does not sell your personal information. Information may be shared only where necessary for order fulfillment, payment processing, delivery services, legal compliance, or store operations.

Cookies and Site Usage

Our website may use cookies, analytics tools, and technical integrations to improve performance, understand usage patterns, and support a smoother shopping experience.

Data Retention

We may retain customer and order information for operational, legal, accounting, tax, invoicing, and support-related purposes for as long as reasonably required.

Your Responsibility

Please ensure the personal details you provide to Bhama Silks are accurate and up to date so we can process enquiries and orders correctly.

Policy Updates

Bhama Silks may update this Privacy Policy from time to time to reflect business, legal, or technical changes. Updated versions will be reflected on this page.